This privacy policy explains what personal information pinay casino collects from Filipino players, how that information is used, and the steps we take to keep it secure. By registering an account or using the platform, you agree to the practices described on this page.
This privacy policy applies to all personal information collected by pinay casino when you visit our website, register an account, make a deposit or withdrawal, contact our support team, or use any feature of the platform. It covers how we collect, store, use, and share your data, and it explains the rights you have as a data subject under applicable Philippine law. We are committed to handling your personal information responsibly and transparently. If you have any questions about how your data is handled, you can reach us at [email protected]. This policy was last reviewed in 2025 and may be updated from time to time — continued use of the platform after any update constitutes acceptance of the revised policy.
When you register an account with pinay casino, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. If you complete identity verification (KYC), we also collect a copy of your government-issued photo ID and proof of address. When you make deposits or withdrawals, we collect transaction details including the payment method used, the amount, and the date and time of the transaction. We automatically collect certain technical data when you use the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for Filipino players.
The personal information we collect is used primarily to operate your account, process transactions in Philippine pesos, verify your identity, and provide customer support. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Transaction data is used to comply with our anti-money laundering obligations and to ensure that all financial activity on the platform is legitimate. Technical data is used to monitor platform performance, investigate security incidents, and improve the mobile experience for players across the Philippines. We do not use your personal information to make automated decisions that have a significant legal or financial impact on you without human review.
Pinay casino does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors such as GCash and Maya, identity verification providers, and cloud hosting services — but only to the extent necessary for them to perform their services. All third-party service providers are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. Technical logs and session data are retained for a shorter period and are deleted once they are no longer needed for security monitoring purposes. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, but we may be required to retain certain records for the full statutory retention period regardless of your request. You may contact us at [email protected] to enquire about the specific retention period applicable to your data.
Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage or disable cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of the platform. By continuing to use pinay casino after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account and payment data is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff members who need it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you should also take steps to protect your own account by using a strong password and keeping your login credentials confidential.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by pinay casino. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate or incomplete data, and the right to request the deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure that your data is not disclosed to an unauthorised person.
Pinay casino is strictly an adults-only platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal information from minors, and any account found to belong to a person under the legal gaming age will be immediately closed and any funds returned in accordance with our terms and conditions. If you believe that a minor has registered an account on our platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. Our commitment to responsible gaming includes ensuring that the platform is only accessible to adults who are legally permitted to participate in online gaming in the Philippines.
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the features available on the platform. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last reviewed. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information. Continued use of pinay casino after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account.
For any privacy-related queries or to exercise your data rights, reach our team directly.
Registration is free and takes under two minutes. Pinay casino is built for Filipino players — mobile-first, PHP payments, and your personal data handled with care every step of the way.